Shipping Information
Shipping original artwork
Each original is inspected and carefully packaged for transport. Mark Henderson Creations confirms the delivery address, contact details and destination requirements before dispatch.
Delivery within Australia
Standard tracked and insured delivery within Australia is included in the artwork price. A signature is required. Any exceptional remote-area, urgent or specialist-service charge will be disclosed and agreed before purchase.
International delivery
International delivery is quoted individually before purchase according to the artwork's packed dimensions, value and destination. The collector sees and approves the quote before proceeding with the artwork purchase.
Unless confirmed otherwise in writing, the collector is responsible for destination duties, VAT, import taxes, customs charges and brokerage fees.
Tracking and insurance
Original works are tracked, insured for their full purchase value and require a signature. Tracking details are supplied after dispatch.
Damage in transit
Inspect the package and artwork promptly. If damage is visible, photograph the unopened packaging, labels, internal packaging and artwork; retain all materials; and contact Mark Henderson Creations within 48 hours.
